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Servers
Management Comparison
| M100 | M200 | M300 | |
| Support | |||
| 24/7/365 Access to Ticket System |
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| Hard/Soft Reboots |
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| Server Admin Time included (hours) | 0 | 1 | 3 |
| SLA Support Response (hours) | 8 | 4 | 2 |
| Telephone-based Ticket Submission |
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| Security | |||
| Software Firewall |
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| Managed Hardware Firewall |
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| Anti-Virus Server Protection |
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| Administrator Access |
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| On-demand Security Check |
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| Services | |||
| Secondary DNS (zones) |
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| Backup | 10Gb | 80Gb | |
| Hardware | |||
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Hardware Replacement (hours) |
12 | 8 | <2 |
| Network | |||
| 100% Network Uptime SLA |
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| Online Bandwidth Monitoring Tool |
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| Monitoring | |||
| IIS monitoring (Windows) |
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| On-demand Server Health Check |
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| Server Port Monitoring (ports) | 4 | 8 | |
| SNMP Resource based monitoring |
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| Web based Status Page |
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| Patches | |||
| Software/Service Patches |
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| Nightly WSUS (Windows) |
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| Price per month | £FREE | £100 | £200 |
| M100 | M200 | M300 |